Privacy Policy

Introduction

Welcome to https://business-telecom-bill-negotiation-service-scarborough.iplawfirmpros.com (hereinafter referred to as “Business Telecom Bill Negotiation Service Scarborough,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information about you when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to, our official website, mobile applications, online forms, newsletters, emails, and any other digital services provided under the Business Telecom Bill Negotiation Service Scarborough brand. However, please note that this policy does not extend to third-party platforms or websites linked from our site, as they have their own privacy policies governing user data collection and usage.

Processing Activities

This Privacy Policy guides how we handle your personal information in the following scenarios:

Using Our Services: When you sign up and use our applications and services as an authorized user, we collect and process your data to provide personalized functionality and support.
Visiting Our Websites: If you navigate through our websites linked to this policy, your interaction with these sites will be subject to the privacy practices described herein.
Communication with Us: We may reach out to you via various communication channels, including email, phone calls, or text messages (SMS), for purposes such as sending newsletters, promotional offers, or providing customer support.

Personal Data Collection

We collect several types of personal data to enhance your experience and improve our services. This includes:

Account Information: Details associated with your account creation, including user names, email addresses, and passwords (hashed and salted for security).
Payment Information: Transaction details required for billing and processing payments, such as credit/debit card numbers, expiration dates, and CVV codes.
Financial Data: Financial information related to your interactions with us, like banking details or cryptocurrency wallet addresses (when applicable), for secure financial transactions.
Purchase Information: Records of products or services you’ve purchased from us, including order numbers, quantities, and pricing.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device tokens, or advertising IDs, used for analytics and targeted advertising (with your consent).
Location Data: Information about your location when you interact with our services, which helps us provide location-based services and personalized content.
Feedback and Reviews: Any comments, suggestions, or reviews you choose to share with us, enabling us to improve our products and services.
Social Media Information: If you choose to log in or share content through social media platforms, we may collect data from those accounts, subject to their respective privacy policies.
Product Interest: Details about your interest in our products, including product pages visited, search queries, and interaction history.

We collect this information through various methods, such as direct user input, tracking technologies (like cookies), analytics tools, and third-party data providers.

Cookies

We use cookies to enhance your experience on our website and improve our services. Cookies are small text files stored on your browser that serve different purposes:

Strictly Necessary: These cookies enable basic functions of our website, such as page navigation and access to secure areas.
Preference: Cookies in this category remember your preferences and settings to personalize your experience.
Analytics: We use analytics cookies to track user behavior on our site, gather statistical data, and improve our services based on user interactions.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of non-essential cookies are set on their device.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal requirements or resolve disputes. Once the retention period expires or upon request for deletion, we securely delete or anonymize your data from our systems.

Security Measures

We have implemented robust security measures to safeguard your personal information:

Data Encryption: We employ encryption protocols to secure data in transit and at rest, ensuring that sensitive information is protected during transmission and storage.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards to process data on our behalf, ensuring the same level of protection as if it were processed internally.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under 18 years of age. If you believe we have collected such data by mistake, please contact us using the details provided below, and we will take prompt action to rectify the issue.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data:

Access: The right to request access to the personal data we hold about you and to know how it is being used.
Rectification: The right to request corrections if your personal data is inaccurate or incomplete.
Erasure/Right to be Forgotten: The right to request the deletion of your personal data, subject to legal exceptions and our legitimate business interests.
Restriction: The right to limit the processing of your personal data in certain circumstances, such as during a dispute or while we verify the accuracy of the data.
Data Portability: The right to receive your personal data in a structured, commonly used format, and to transfer it to another controller.
Objection: The right to object to the processing of your personal data for specific purposes, such as marketing or direct sales.
Non-Discrimination: The right to be free from discriminatory practices based on certain personal characteristics.

To exercise these rights, please contact our Data Protection Officer at the email address provided below. We will respond to your request promptly and in line with applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any material changes will be clearly communicated on our website, and updated policy versions will be posted here. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Email: privacy@business-telecom-bill-negotiation-service-scarborough.iplawfirmpros.com
Mailing Address: Business Telecom Bill Negotiation Service Scarborough, 123 Main Street, Scarborough, ON M1N 1A1, Canada

We value your trust in our company and are committed to protecting your privacy throughout your interaction with us.